The Eloise Tea at the Plaza Hotel, Midtown East, NYC

The Eloise Tea at the Plaza Hotel, Midtown East, NYC

Food: ½

Service: ☆ ½

Ambiance: ☆☆

Cost: $$$$

Fit for: Tourists

Dishes not to miss: It’s all really bad

Special notes: Afternoon Tea is served daily in The Palm Court from 2:00pm – 5:00pm.

 

Palm Court at the Plaza Hotel on Urbanspoon

 

Tea at the Plaza Hotel sounds like the quintessential New York thing to do. Throw Eloise into the mix and you’ve got a giddy group of excited little girls.

So off we went to the Plaza hotel for the special Eloise Tea at The Palm Court and a visit to the Eloise boutique.

We couldn’t have been more disappointed!

I think that the Plaza is a really tired old hotel with zero ambiance that is limping off of its old glory. The Palm Court reminds me of a glorified airport lounge where grace and charm are virtually non-existent. I thought perhaps they would redeem themselves with their food.

No such luck.


I could not eat 75% of the things I was served because it was so terrible. The scones were like crumbling bricks, the sandwiches had no flavor and the cookies and cakes – well I could have had better at any local deli in New York City.

Here’s the kicker though.

My friend was vegetarian, which we specified and made sure our server made note of. When our tea was served, we soon came to realize that she had all kinds of non-vegetarian sandwiches served to her, which she ate unknowingly. When we called to speak to the manger, he coldly apologized and still charged us for her tea! I was so shocked but it just goes to show how far the Plaza has fallen. What ever happened to the unstinting hospitality the Plaza was known for. It doesn’t exist anymore.

Though the Eloise boutique is cute, there isn’t a whole lot to do there and you can see the boutique for free anytime.


 

 


Don’t waste your money on this over hyped, overpriced experience. There are so many other, more meaningful experiences waiting for you in New York City.

This one – you can definitely skip.

 

Here is some of what we ate:


THE ELOISE TEA

 

THE ADULTS TEA

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  • Cspicknell

    Ouch! Thanks for this review. I was considering this for an Easter week outing. Now I will skip it!

  • Pasna

    double ouch!! I hear a certain “fairy” makes better scones- i will stick to them thanks…

  • Anonymous

    Christine – take the girls to lady mendels instead – much nicer experience. This one is a total waste of money and time.

  • Anonymous

    Christine – take the girls to lady mendels instead – much nicer experience. This one is a total waste of money and time.

  • Anonymous

    you best believe it pasna and I just posted the recipe too….like the irony

    http://thefoodfairy.wordpress.com/2011/03/28/scone-a-licious/

  • Anonymous

    I like this one great and old hotel plaza.I like this one nice hotel and service.This hotel is very tried and old glory.

    Hotel Gramado

  • NYC Style Cannoli

    I have had tea here twice and have enjoyed each one. I will say the scones were a bit dry, but everything else was great. Not good customer service however what they did to your friend. That would make me angry as well.

  • Malini Sood Horiuchi

    We had a terrible experience – I would never go back. Too much good food in NYC 🙂