Service: ☆ ½
Fit for: Tourists
Dishes not to miss: It’s all really bad
Special notes: Afternoon Tea is served daily in The Palm Court from 2:00pm – 5:00pm.
We couldn’t have been more disappointed!
I think that the Plaza is a really tired old hotel with zero ambiance that is limping off of its old glory. The Palm Court reminds me of a glorified airport lounge where grace and charm are virtually non-existent. I thought perhaps they would redeem themselves with their food.
No such luck.
I could not eat 75% of the things I was served because it was so terrible. The scones were like crumbling bricks, the sandwiches had no flavor and the cookies and cakes – well I could have had better at any local deli in New York City.
Here’s the kicker though.
My friend was vegetarian, which we specified and made sure our server made note of. When our tea was served, we soon came to realize that she had all kinds of non-vegetarian sandwiches served to her, which she ate unknowingly. When we called to speak to the manger, he coldly apologized and still charged us for her tea! I was so shocked but it just goes to show how far the Plaza has fallen. What ever happened to the unstinting hospitality the Plaza was known for. It doesn’t exist anymore.
Though the Eloise boutique is cute, there isn’t a whole lot to do there and you can see the boutique for free anytime.
Don’t waste your money on this over hyped, overpriced experience. There are so many other, more meaningful experiences waiting for you in New York City.
This one – you can definitely skip.
Here is some of what we ate:
THE ELOISE TEA